After endless business research, we found the world needs a one stop business solution for complete cloud based call centre solution.

TechnoJade Solutions provides you a new one stop experience where you can easily reach out to your customers, colleagues and anyone based on your need. For any kind of communication audio/video you can use our cloud based software “TJ Connect” without any hassle of on-premises servers and hardwares.

The best part of TJ connect is, it will be with you in your pocket – you can login to application from mobile app and start receiving/dialling calls (inbound/outbound). We provides web based solution as well, using any laptop or desktop computer you can easily connect to your business. Our application is completely customisable, flexible and scalable – based on business need we can quickly deliver your one stop solution, TJ Connect.

What we provide you in TJ Connect –

1. Multi level Interactive Voice Response (IVR), thats completely customizable based on your business need.

2. Administration system, where you can change the default settings of your application.

3. Supervisor system – where a supervisor can create multiple business inbound/outbound campaign, assign telecaller executives to those campaign, snoop/whisper/barge the calls, can see all reports, can also communicate to any colleague or a customer and many more!

4. Automatic Call Distribution facility

5. Call queue with unlimited channels

6. Skill based routing

7. Email/Sms feature

8. IP PBX appointment

9. Quality Monitoring

10. Swift, single-click disposition

11. Real-time traffic statistics

12. Digital call recording

13. Web-based monitoring

14. Client list management

15. Priority-based call escalation

16. Missed call alert

17. Standard and custom reporting

18. Easy to use, Easy to scale, Easy to customise

19. Inbuilt CRM

20. Ready to use with and without any on premise server, based on your requirement

To onboard in TJ Connect you just need to contact us, very soon you will get your application ready in any browser and mobile app.